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Your IP: 3.88.156.58
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Today: May 28, 2019
Common Questions

Q:   What is your software manufactory? Is it the same as my car dealer sells?
A:   We are resellers of genuine GPS software, which your car dealer also sells, but for unreasonable prices. All our prices are minimum two times cheaper than that of your car dealer, so there is no reason to pay double or triple to your local car dealer, when you can have it for half of the price or less from us.

Q:    What is the map update software procedure on my car? Is it easy to do? What do I need?
A:    The map update software installation procedure varies, depending on the car make, model, year and type of navigation system installed. For more information, please read the car user manual, or contact your local car dealer for more details. 

Q:    Can I have the latest map disc with RED light and Speed camera alerts? 

A:    The factory inbuilt Navigation Systems do not support the Speed and Red Light Camera alerts.

Q:    Does the latest map for my car include Peninsula Link in Victoria?
A:    We are not able to check any inclusions in the maps. We are a reseller only and do not carry any responsibility for any map inconvenience or misinformation. Please contact the software manufacturer, or the car dealer about all the software data inclusions. 

Q:  I tried to submit the order or inquiry form, and enter the security code a dozen times, but the website wouldn't accept it.
A:  This is a problem if you are using Apple iOS. Please make sure that you input the security code in lowercase letters.

Q:  I tried to submit the order, but I have the 403 error page displayed, what is the problem?
A:  This is a problem if you using the Windows 10 IE EDGE browser. Please use an alternative browser, such as Google Chrome.

Q:    I would like to purchase 2019 version GPS Disc for my in dash Sat Nav system but would like to know more details about what I am buying. eg - who makes it (Whereis?TomTom?) - features - etc 
A:     We are a genuine software reseller, so with all your software inclusions and feature questions please contact your local car dealer or the software manufacturer

Q:    Can I pay through PayPal, Paymate, Webmoney, or ect?
A:    We don’t accept third party payment methods. Direct Bank Deposit only 

Q:   Can I pay by Credit Card through phone or email?
A:    For security reasons, we don’t accept Credit Card payments through phone or email, as we can not verify your authorization. If you are the owner of the credit card, please use your credit card Net Banking for Direct Bank Deposit transaction 

Q:    Can I try before I pay?
A:    NO 

Q:    How much is the shipping cost to Australia?
A:    Free shipping within Australia 

Q:    How much is the shipping cost to New Zealand?
A:    New Zealand shipping cost from $25 

Q:    How long do you take to mail out the items.
A:    Items will be shipped immediately after payment is received, then it is all up to the Australian Post and your local post service. 

Q:    I have a 2005 Honda Odyssey with navigation; it was originally used in Japan so the current DVD is all in Japanese?
A:    The Japanese navigation firmware and map conversion costs from $400. Please use the Online Inquiry Form for a quote. 

Q:    Your website mentions 'TV on motion' unlock? Is this an easy modification? How much?
A:    The 'Video in Motion' is computer coding which can be done by one of our technicians only. The price varies depending on the car model 

Q:    I have recently bought a Nissan Stagea 250rx 2005 and it has a pop up navigation screen with a cd rom drive, however, everything is still in Japanese. Can the navigation cd rom convert  to English as well or do I need to translate it another way?
A:    The Japanese navigation firmware and map conversion costs from $400. Please use the Online Inquiry Form for a quote. 

Q:     I have just imported my car from Europe to Australia. I assume that the disc is both the latest and the correct disc for my car?
A:     Most of the European and American navigation systems are compatible with the Australian and New Zealand map disc but you have to confirm it with your local car dealer. Please note that our map discs have been tested on Australian built cars and we are not responsible if it is not working on your overseas model or requires an additional software,  firmware updates, or country coding  

Q:   What does HDD stand for?
A:    Hard Disk Drive  

Q:   What is the difference between DVD, HDD and SD card based navigation systems?
A:   The DVD based navigation system requires the map disc permanently inserted in the navigation computer and is not functional without the map disc.
The HDD based navigation system stores the map data on the internal hard drive and requires special software. The map data can be loaded onto the hard drive through a different source.
The SD card based navigation system requires special software which comes on a SD card.
All of the types of navigation systems require individual software, which is not interchangeable.     

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